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Return Policy

Unwanted Products

Should you need to return an unwanted item, it is your responsibility to return the item to us. Returns will only be accepted if the product is in its original packaging. Unfortunately, we do not accept returns on the cookies and other baked goods. Please contact us on onlinesales@naturasugars.co.za for further assistance. 

Products damaged on delivery

Please contact us on onlinesales@naturasugars.co.za providing an image of the product that was damaged in transit. 
 

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